* Select parts only
ORDER REPLACEMENT PARTS
FILE AND TRACK YOUR CLAIM
Submit claims from your office or on-site during a repair job.
GEMAIRE CREDIT CUSTOMERS WILL NOW RECEIVE IMMEDIATE CREDIT WITHOUT HAVING TO RETURN SELECT PARTS!
Not a Gemaire Credit customer? Apply Now!
Thanks to the feedback of customers like yourself, we are implementing the newest solution on gemaire.com: Online Warranty Claim Submission. Submit your warranty claim from our easy-to-use dashboard and enjoy all of the features in the Warranty Center Dashboard. Complete the entire warranty process, from simple warranty lookups to submitting.
Start the entire process online. You can submit your claim with minimal information. The new warranty center is available from anywhere, anytime, on any device. Enter the information directly from your job site with no hassle.
Make sure you always have the right part! Our Warranty Center can suggest the right part to fulfill your customer's claims. Take advantage of our seamless system and have the parts waiting for you at your next visit to your favorite Gemaire location!
From warranty lookup to final claim payment, you will be guided through this entire process. In a few steps, you will have your claim submitted and ready for processing. The entire process can be expedited and verified through our automatic tools.
- File your warranty claim online.
- Verify the claim qualifies for the No Part Return program.
- YOU'RE DONE! No need to return the part.
HOLD UNTIL FULLY PAID
Your credit has been issued. The return of the Failed Part may be requested by the Vendor at any time during the warranty process.
OK TO SCRAP
The Claim has been FULLY-PAID. The Failed Part can now be scrapped.